Friday, 24 January 2014

Lifted Up

I was invited to host a table at the Speed Learning event, part of the Workplace Learning stream at the Bett Conference in London yesterday. The theme, as articulated in the programme - was "...developing cost-effective, exciting and engaging new learning resources". This was new territory for me - as I effectively only had three minutes to share my 'story' and another seven minutes for discussion and questions, before the participants moved on to the next table and off we go again. No slides, no visual aids, no microphones, no co-speaker, no chairperson... Just me and 8-10 people, up close and personal for ten minutes - five times in one hour!

So, now that that hour has been and gone - and what an intense hour it was - what did I learn from the experience?

Well, anyone who has read any of my blogs or participated in any of my conference sessions previously will be aware that being stuck for words is not one of my areas for development! If anything, it's the opposite and I am constantly challenging myself to be more succinct in both my verbal and my written delivery. (You can take the boy out of acting, but you can't take the actor out of the boy. Someone once said that if the fridge door light came on, I would do twenty minutes!)

I wanted to share our story at FirstGroup of deploying Webex, coupled with our existing voice conference provider, as both a learning and a business communication tool, and to illustrate some examples of the challenges, mistakes and successes. Now, I have touched on this before at a couple of conferences, as a 'work in progress' and as part of a wider usually 20-30 minute talk. I have never had to compact four years' worth of work into three minutes! 

Serendipitously, I had been involved in a conversation at work last week, where the concept of the 'elevator pitch' came up. It's one of those phrases one hears and kind of assumes that one knows what it means, until one is challenged to explain it. I couldn't, but someone else did and we discussed how one would use the time between floors in a hypothetical lift with the Chief Executive, to 'make your pitch', tell your story, etc. and how one would have to focus on clarity and impact.

So that's what I did. On the run, I trimmed my story down to the bare essentials. I focused on a very brief history of how we got to where we are, some mistakes made along the way, why we decided to take the route we took, some examples of success in L&D (Data Protection Training, if you want to know) and one or two 'words to the wise' for anyone considering that approach. I was really challenged by the three minute deadline, but relaxed into the seven minute conversation with the rest of the table, which allowed expansion.

Great timekeeping and framing by Marc Powell ensured that everyone stuck to the timings and some really fruitful conversations seemed to be occurring across the room.  My only regret is that I didn't get the chance to hear my fellow hosts' stories at their own tables.
 
I realised afterwards, on the train home, that I had had a unique opportunity to put theory into practise. I had an understanding of the concept of the elevator pitch beforehand, but had now had a real chance to walk the talk in the session, learn from each of the five conversations, and refine both the technique and my story, for real. Invaluable.  So what will I do differently in the future? As I articulated in my tweet last night, I'll be aiming for focus, clarity and impact in my communications in the future.

My final learning point - if there's ever another Speed Learning hosting opportunity, I'll make sure I've got a bottle of water with me. I was parched by the end of the hour! Still talking tho'...

Saturday, 14 December 2013

Present - and Correct?

The recent decision by the G8 ministers to target dementia in the same way as they did  global HIV, with the aim of finding a cure or at least a 'stopper' by 2025, is good news. Having seen my own Mother slip away in her late 70's and seeing my mother-in-law similarly disabled now, whilst being surrounded by friends and other family members struggling with their own parents in the same situation, I have seen the future. And it scares the hell out of me! 
 
As a very personal reflection, and in no way from an informed, activist or political viewpoint, I started this blog on Thursday morning on the 'plane to Rome for a short break, a birthday treat courtesy of my daughter and my wife. And I am so ready for a break.  It's a long slog though from the August Bank Holiday to the Christmas Holidays - some 4 months, almost. And I'm weary. Tired, lethargic, a 'bit low' generally and trying to push through to Xmas.

But what has really brought that home to me in these last few weeks, is the number of what I would categorise as 'silly mistakes' that I have been making; nothing that has caused any impact on others - because I 'caught' them in time - but certainly not how I like to operate, either personally or professionally. And I guess what has emerged for me is the realisation (scrub that - confirmation!) that I have a preferred 'modus operandi', a comfort model of being present and effective, but the standards for which I feel I have fallen below recently. And I am really uncomfortable - and a little nervous - about that.

Recent examples include missing appointments, booking meetings on wrong dates, having to correct a webinar booking THREE times before I scheduled it correctly and even this week, as Mandy and I set off for our flight to Rome, I left my bum bag (with boarding card and passport) in the car in the long-stay car park at Gatwick Airport, and then left my Kindle (ironically, on which I am writing this blog) on the 'plane when we disembarked at the other end at Fiumicino Airport! Again, no-one died and I was able to recover both - and the other situations - quickly, with no harm done.

But here's the thing. I hate that I have done those things. It makes me feel at best, incompetent and at worst, not in control of my own thoughts and actions - and as we fly back from Rome today, with my 58th birthday to look forward to tomorrow, it scares me for the future. 
 
Having watched and lived through the gradual dying of the light of older relations and friends, I am more and more aware that modern medicine and health care has prolonged our physical longevity, but our poor old brains have not developed quickly enough to cope and are failing us before our bodies do. We are outliving our brains! And worryingly,

there are going to be even more of us in that situation come 2025!

Of course, my recent little mistakes are just symptoms of me being a bit tired and stressed and needing a break, nothing more. But it does make me wonder what it's going to be like when I get older. If dementia or Alzheimer's does happen, will I be aware of 'losing the plot'? Or will it be a more insidious, creeping withdrawal of mental faculties, a gradual slipping away, 'blessed' by an unaware ignorance of the fact, that others will have to deal with on my behalf?
 
Maybe - hopefully - none of the above.

For now, I am responsible for, and in charge of, my mental well-being and longevity. I try to keep my brain as active and 'fit' as possible. I read a lot, I do Su Doku puzzles every day, I work, I interact with others in person and online, I tweet, I blog - and I will continue to do so for as long as I possibly can. And, as we fly back to the UK today, Saturday, after a fantastic couple of days exploring Rome, I am resolved to take more holidays and travel more. That should do it for now.
 
So, come 2025, when I turn 70, maybe those clever scientists and doctors, who are about to get all those G8 research funds and collaboration opportunities, will have a little pill I can take if and when my brain is no longer able to keep up with my body.


Saturday, 7 December 2013

Not so well travelled

I was recently invited to write an article for the 'Inside Learning Technologies' magazine link and so I produced a piece entitled "What I would say to my younger self", wherein I shared some of the stuff I wish I'd known when I was 'growing up' (which assumes, of course, that I have indeed grown up. The jury's still out on that one). 

Number 3 of my messages in a bottle to myself was "Don't pass up the opportunity to travel". I went on "...get into the habit while you're young and can do it on the cheap... If you don't do it now, you'll find it all the more challenging when you get older".

Well, I never did. I'm one of the least travelled people you'll ever meet.  For a variety of reasons, I didn't hear that message from my future self in time and, as a result, can pretty much count on one hand the countries I have managed to visit, and within those countries, the destinations and sights I have managed to explore.  I've been OK with that over the years, have managed to holiday and travel within the UK both as a callow youth and as a husband and dad on family holidays. To be honest, the idea of foreign travel with young children always struck as way too much hard work - just child care in a different climate! Funnily enough, both children, now nearly 22 and solidly 18, have managed to travel more through their friendship groups and opportunities already, than I have.

But now, as I approach 58, I can hear my travel alarm ticking away. Someone said to me a while ago "Do the difficult travel while you still can; save the easy stuff for when you're older and can't - the cruises, the Great Train Journeys, etc.  Mandy and I cruised for the first time three years ago, our Silver Wedding Anniversary present to ourselves, and absolutely loved it. We're thinking about what to do for our 30th in 2015, but are we going to go for the easy and luxurious, or the more challenging? We'll need to wait and see.

So this brings me to my 58th Birthday present from my daughter and my wife - Mandy and I are off to Rome on Thursday for a couple of days! Basically, it's all booked, flights, private Colosseum tour guide and Vatican tickets arranged. All I've got to do is turn up and go! I am very excited about this. And I'm loving that excitement. I've bought and am working my way through the Lonely Planet guide to Rome, I've asked my network for their recommendations of places to see and places to eat, and I can't wait.

In my message to my younger self, I also said "It's easy and it will broaden your knowledge, perceptions and experience." I may have left it a bit late, but in terms of my ever-continuing learning journey, Rome looks like just the place to do that. 

The only question left is, where next?

Saturday, 9 November 2013

The Best Conference I've Never Attended

It was the CIPD's 100th Anniversary Conference and Exhibition in Manchester this week.  I couldn't attend - had too much to do at work and travel planned accordingly.  But I did manage to multi-task (men can do it too!) and follow the live backchannel on Twitter. Many of my Twitter PLN (Personal Learning Network) were either attending, presenting, facilitating, blogging or just simply commentating via social media during the two days and, whilst I couldn't keep up with the constant flurry of tweets and blog links being shared, I did what I usually do in these circumstances, which is to 'favourite' the tweets of particular interest, so that I could revisit them in my Twitter 'faves' column later and work my way through them in slow time.  This also allows me time to absorb and reflect, 'cos my brain can't take it all in at the same speed as the 'flying fingers' of my PLN can push it out.

So now it's Saturday and I'm starting to work my way through the list, only to find that most of the individual tweets and links I had saved had already been curated and replayed on the CIPD Tumblr site http://cipd.tumblr.com/ by Doug Shaw ( @dougshaw1 ), along with many other tweets and links that I had missed. Top Man, Doug!  Now I can use the Tumblr site as a reference book and take my time reading, absorbing, thinking and maybe even commenting on the wisdom and commentary therein.

The CIPD is changing. I now understand the new focus and direction of the organisation and have heard its new voice, not only from the conference floor, but from the breakouts and the coffee shops and the pubs and restaurants around the event itself, where everyone meets and discusses the news of the day.

And that's why I love Twitter and the community of people I have grown to know and respect through it, active in my professional field. Much time, effort and wisdom is shared freely and enthusiastically by way too many people to mention, but suffice it to say that I cannot think of a better explanation of why social media should be considered as a vital part of our individual and collective professional development.  I wasn't at the conference, but I am as well informed and engaged, sitting here at my breakfast bar at home, as if I had been, and it's thanks to those people that I am able to say so.
Now, back to catching up on the rest of those Conference Blogs....

Monday, 21 October 2013

The Train Took the Strain


OK, so I travelled First Class, but really, business travel by train is so much more restful and productive than flying or driving. Yes, it was only Paddington to Swansea, but that's still three hours there and three hours back during which time I was able to prepare for, and then reflect on, the two appraisal meetings - and joint lunch - which I have just conducted with two of my team. And deal with incoming emails. And make some phone calls. Oh, and write this quick blog!

OK, so I left home (Brighton) at 5:30 this morning and I won't get home until 9ish tonight, but I can't fall asleep at the wheel either. In our virtually connected world, I could have conducted these conversations via Webex, but I would also have missed the opportunity to chat with M and R over lunch. The value of doing appraisals in face-to-face discussion, with added non-verbal communication, is what makes the travel even more worthwhile.

That's all I wanted to share really. Just the kind of thinking that business train travel tends to inspire.  

Birmingham tomorrow, by train, to conduct two more appraisals. Looking forward to it already.

Update: Schadenfreude! No sooner had I published this blog and got back into London to continue my journey home by my usual commute, than I found my regular line hit by delays and cancellations. I had to get back on the Tube, go to Victoria Station and get a later train home from there. Everyone on that train seemed to have bought their takeaway dinner and the carriage stunk like a cheap kebab house. I was not best pleased, but the irony was not lost on me either!

Pleased to report that today's journeys from home via London to Birmingham and back, to conduct my other two appraisals, went like clockwork. It's still the only way to travel and be productive at the same time.

Remind me to tell you about the London-Glasgow or London-Aberdeen Sleeper train some time! Your travel and overnight accommodation in the one neat package!

Monday, 26 August 2013

Head versus Heart

I'm sitting on our decking in 24 degrees heat, drinking a beer, having just come home from a walk along the Hove seafront with Mandy, and I'm wondering how we can ever contemplate leaving this house.

I realised this afternoon that it's 23 years to the day (August Bank Holiday Monday 2000) that we first saw this house. We'd come down from Stratford, East London, for that weekend, to investigate moving to Brighton, as we were contemplating starting a family and didn't see that as possible in our little Victorian two-up two-down terrace house in Henniker Road E3. We saw various properties, had the details for this house, but could not get a viewing, as the occupants were away for the weekend. Before we went back to London, we took a last drive past - and saw the residents unloading their car outside. Cheekily we drove round the block, gave them five minutes to get settled back in, then knocked on their door, estate agent details in hand, and pleaded our case for a viewing. Mrs Stevens very kindly showed us around and we fell in love with it. We returned to London that evening, in the morning made an offer and by the end of that week had secured our new home. 23 years, two young adults and several remortgages later, we are now having to think about moving on.

If you read my previous blog "Not Moving On" you'll be aware that, for various financial and health reasons, we are seriously looking at selling up, paying off the outstanding mortgage and relocating as cash buyers to somewhere else. We've looked at the North East and Newcastle-upon-Tyne but decided it's not for us. I asked my network, via my blog, where they would recommend as a good place to live. Several folks queried whether or not we had really looked at elsewhere in Sussex. Good points - well made!

On Sunday therefore, we took ourselves over to Seaford in East Sussex. Bit of a well-kept secret, is Seaford. Between Newhaven and Eastbourne, it's half an hour from Brighton, 20 minutes from Eastbourne, and hour and a half from London by train. It's a 'proper' town in its own right (see Morpeth in previous blog), and from what we could see on this exploratory visit, house prices appear to be within our anticipated range. This could work!

Our criteria appear to be met. The financials look as if they stand up. My head tells me it's the right thing to do. But as I sit here in the late afternoon sunshine, in the (albeit shabby) garden of the home we have built over the last 23 years, my heart is hurting. 

So many emotional ties - we fell in love with this house exactly 23 years ago. Tash and Sam ran around this garden and up and down that tree for many of those years (as did I). This is the only home they have ever known. We only built the kitchen extension (The "Nessie Gavin Memorial Wing") three years ago. Many parties, celebrations, Shabbat candle lightings and cosy evenings in front of the telly have happened here.

Much reflecting, processing, calculating and decision-making ahead of us. Our Heads are clear. Our Hearts are heavy.

Saturday, 17 August 2013

Not Moving On...

We have just returned from a week's 'holiday' in the North East of England. "Why the quotation marks around 'holiday'?", I hear you ask. The purpose of our break was two-fold - one, to have exactly that, a holiday, and two, to seriously investigate the Newcastle-upon-Tyne area as an early, pre-retirement, life-change opportunity. Recent events have made Mandy and I question how sustainable our current lifestyle and commitments are over the next few years.  Saddled with a draining mortgage and other outgoings (all of our own making, I hasten to add) which require us both to work and earn no less than what we're currently earning until 2020 at the earliest, coupled with some health issues and work uncertainties, have made us wonder how long we can keep going like this.

So we have started to investigate selling up in the South East, paying off the remaining mortgage and, as cash buyers, relocating somewhere else.  Not downsizing yet - we still have two young adults in further education - but relocating to find an equivalent family home without the burden of a monthly mortgage repayment hanging over our heads.

Anyone who knows us will be aware that Mandy has been studying for the last three years to become a Transactional Analysis Psychotherapist. The plan was for her to stop working as an IT Training Manager within the next couple of years and start practising as a Counsellor/Psychotherapist either from home or rented studio wherever we ended up. We have holidayed in the North East/Northumberland area and loved it. We wondered if the more urbanised Newcastle-Upon-Tyne area would fit the bill. I will still need to work and be able to get to National Rail and Airport locations for work travel.

So we booked a week in Newcastle, with the intention of spending three days investigating areas that had been recommended to us, talking to estate agents, and touring around where likely property was suggested.  Then we would have a few days off and just holiday on the wonderful Northumberland Coast and surrounding areas...

And now we're back home.  Long story short... We're not moving to the North East! Everywhere we liked, the estate agents - kindly - suggested that our anticipated buying power was insufficient for us to achieve our objectives of housing equivalence, urban transport, convenience, culture etc (in other words, Brighton up North!). Everywhere we looked, we ended up travelling further out to large 70s, 80s or in some cases, 30s(!) residential estates, with no centre, soul, or decent public transport links.

Now, this is not, I hasten to add, the end of the world.  We currently live in a fantastic area, which satisfies all of our work, living and family criteria. Emotionally, we have no desire to move. We would love to retire and live out our time in Brighton and Hove, if we can.  The burden is the mortgage.  The imponderables in the equation are our continued health and our ability to work and earn the living required to keep that whole ship afloat.

Call it niaivity, call it 'Southern' arrogance, we honestly thought that we had started to see some light at the end of the mortgage/work tunnel and that our 'selling power' in the South East would give us the wherewithall to maximise our 'buying power' elsewhere. On this experience, it would appear that we were mistaken and will have to rethink our plans.

However, let me put the question out to you, dear reader, who may live in or know well other areas of this glorious country of ours which might 'fit the bill'.  Where else should we consider for our life-changing move? We make great neighbours! All suggestions welcome, so please comment. Thanks.

All that said, we spent the remainder of our holiday, doing just that - having a holiday!  And we had a great time, spending time in Newcastle and Gateshead, walking the Northumberland Coast at Druridge Bay, visiting the Beamish Open Air Museum and the National Trust's Wallington House and Gardens.  See some photos here.